Category Archives: library

the use of our non-current print journal collection is waning: proof provided

Retrieval requests of non-current journal articles from storage Over the last six fiscal years requests for non-current journal articles retrieved from storage has dropped significantly.  The decline is most dramatic in the number of requests LMU patrons made: from 470 … Continue reading

Posted in library, management, usage statistics | 3 Comments

words in library conference presentation titles that ensure i won’t be in the audience:

wrangling herding cats woes 2.0 adventures what words make you twitchy?  add them in a comment below

Posted in library, titter | 1 Comment

perpetual access

Posted in comic, e-resource mgmt, library, license agreements | Comments Off on perpetual access

Off-campus test from on campus or: How to be in two places at once

When I troubleshoot patron reports of problems accessing electronic resources they will often be off campus, attempting to connect through our proxy server.  When I troubleshoot I am often on campus, within the university IP range.  One of my first … Continue reading

Posted in library, management, twitter | 3 Comments

workflow analysis as an extended reference interview

my library has a wiki where library staff can report problems with databases or other technical issues; it’s my job to respond to and resolve the problems. i’d seen enough wiki entries that went something like this: “patron called to … Continue reading

Posted in library | Comments Off on workflow analysis as an extended reference interview