Resonating with me today is an excerpt from the book, First, break all the rules:
People don’t change that much.
Don’t waste time trying to put in what was left out.
Try to draw out what was left in.
That is hard enough.
Marcus Buckingham and Curt Coffman. 1999. First, Break All the Rules: What the World’s Greatest Managers Do Differently. Simon & Schuster. p.57.
