in an effort to be more proactively communicative about e-resources and e-services with our library patrons we have moved the previously password-protected contents of our internal wiki page, “technology issues/updates (databases)” to a publicly-available website, http://library.lmu.edu/gethelp/e-resourceknownproblems/. there aren’t many issues, which is fabulous, and the assistant to our systems librarian will update the hand-coded html page for us. win-win!