today i was reading an article about how one library manages their electronic resources, from a technical services perspective. it had a nice workflow chart, which i studied intently. here it is (click to biggify):
as i scrolled to the bottom of the workflow chart, i noticed that the author forgot a critical element to the step she called “solve problems” (pointed out with a red arrow). here’s what she forgot to add:
workflow chart taken from: Combining Traditional Journal Check-In and Claiming Activities with Electronic Journal Initiation and Maintenance Activities. Xiaoyin Zhang Library Resources & Technical Services Chicago:Oct 2003. Vol. 47, Iss. 4, p. 208-214