pursuing the bright spots

here’s a thought for us to nibble on:

To pursue bright spots is to ask the question “What’s working, and how can we do more of it?” Sounds simple, doesn’t it? Yet, in the real world, this obvious question is almost never asked. Instead, the question we ask is more problem focused: “What’s broken, and how do we fix it?”

from Switch: How to Change Things When Change Is Hard

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Cycling Through

Here’s a video of a monkey reading the abstract of the paper I’ll be presenting at the upcoming Library Assessment conference. The title of the paper is “Cycling Through: Paths Libraries Take to Marketing Electronic Resources.”

direct link to video: http://www.youtube.com/watch?v=QA_ZD9phNZ0

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Alexander Street Press is doing it right

how does a company use social networking tools to its advantage, to let customers know their concerns have been heard? like this:

my tweet

My tweet about our ASP resources suddenly working via the proxy server

their tweet response

ASP tweets a response

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botanicals as touchstones for classification concepts

Lyn Robinson, Mike McGuire, “The rhizome and the tree: changing metaphors for information organisation”, Journal of Documentation, Vol. 66 Iss: 4, pp.604 – 613

DOI: 10.1108/00220411011052975

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It’s perfect, except

It's perfect, except

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